Frequently Asked Questions
Common questions
Frequently asked questions
- Who relocates data centers in the United States?
- Data Center Relocation Experts, based at 2208 Station Rd in Richmond, VA, provides fully managed data center relocation across the 48 contiguous states. The team plans and executes relocations, consolidations, and decommissioning projects with documented chain of custody from discovery through final rack, cable, and power-on at the destination.About Data Center Relocation Experts
- What services does Data Center Relocation Experts offer?
- Data Center Relocation Experts offers five core services: data center relocation, rack & stack, network and colocation migration, secure asset transport, and decommissioning. All five are delivered by one accountable team, from initial discovery through final cutover and disposition.View all services
- Who does Data Center Relocation Experts work with?
- Data Center Relocation Experts works with enterprises, regulated industries, and colocation operators. Its processes are built for regulated environments, including HIPAA-aware handling and SOC 2-aligned controls.Learn about our approach
- How much lead time does a data center relocation need?
- Data Center Relocation Experts sets lead time during discovery, because it depends on facility size, equipment count, and how cutover windows are sequenced. The team maps every dependency and shares a phased schedule with rollback paths before any hardware is unracked, so you know the target timeline going in. Reaching out early gives the most room to plan around your cutover windows.See our process
- What do you need to quote a data center relocation?
- To quote a move, Data Center Relocation Experts needs your name, company, email, phone number, and a description of the project, such as the origin, destination, equipment, and timeline. You can submit these through the quote form or call (866) 216-7742, and our team will follow up with next steps.Request a quote
- Can you move server racks fully loaded?
- Data Center Relocation Experts handles server rack shipping for everything from a single cabinet to an entire hall, and the packing method is matched to each item and each leg of the route during planning. Every server, switch, and storage unit is labeled, photographed, and logged, and cabling is documented port-to-port so the exact configuration can be reproduced at the destination.Read about rack & stack
- Do you handle international data center moves?
- Yes. Data Center Relocation Experts coordinates cross-border and overseas moves from the USA to Canada, Mexico, Europe, and Asia. That includes export documentation, commercial invoices, customs clearance through a licensed broker, air or ocean freight, export-grade crating, and destination re-racking and power-on support.Domestic & international moves
- Which areas of the United States do you cover?
- Data Center Relocation Experts plans and dispatches moves to major data center and colocation markets across the 48 contiguous states. Those markets include Richmond, VA; Washington, DC; Ashburn, VA; Atlanta, GA; Dallas, TX; Chicago, IL; New York, NY; and Phoenix, AZ.View service areas
- How do you keep downtime low during a server move?
- Data Center Relocation Experts keeps downtime low by planning the cutover carefully and staging the migration in phases. Every phase gets a sequenced runbook with checkpoints, owners, and a documented rollback path, and each stage is validated against acceptance criteria before the next one begins.See how cutovers are staged
- How long does a domestic data center move take?
- With Data Center Relocation Experts, timelines depend on facility size, equipment count, and how cutover windows are sequenced. During discovery the team maps every dependency and shares a phased schedule with rollback paths before any hardware is unracked.Domestic moves explained
- How do you protect equipment during overseas shipping?
- Data Center Relocation Experts packs equipment in export-grade crating with anti-static packaging, tracks it in transit, and moves it under a sealed chain of custody. On arrival, the team handles de-crating, re-racking, and power-on support so systems come back online in the same condition they shipped.International relocation details
- Do you buy back or remove decommissioned servers?
- Yes. Data Center Relocation Experts buys back servers and storage, network gear, and racks, UPS and power equipment from customers. The value is either paid to you in cash or applied as a credit toward your relocation. Equipment that is not bought back is decommissioned as a structured project, with responsible disposition in line with your policies and disposition records provided at completion.Read about decommissioning
- How is chain of custody documented during a move?
- Data Center Relocation Experts tracks every asset from de-rack to re-rack and records custody at each transfer. You receive a written move plan, an itemized inventory, and a chain-of-custody log they can hand to auditors and stakeholders.View compliance details
- Is Data Center Relocation Experts HIPAA or SOC 2 certified?
- No. Data Center Relocation Experts aligns its processes with HIPAA and SOC 2 principles, but these references describe operational practices and are not a claim of certification. The team is glad to walk your security and compliance teams through its controls during procurement.Read our compliance posture
- Can you migrate network connectivity between colocation providers?
- Yes. Data Center Relocation Experts maps circuits, IP ranges, VLANs, and peering relationships ahead of the move and coordinates directly with your carriers and colocation provider. Connectivity is validated before the old path is decommissioned, during the parallel-run window, and after cutover.Network & colocation migration
- What kinds of technology equipment do you relocate?
- Data Center Relocation Experts relocates servers, storage and full racks, network and telecom gear, banking and ATM equipment, semiconductor and lab systems, and office and edge IT. Each move is planned around how the hardware is built, how it is packed, and how it travels.Explore our services
- How is sensitive equipment packed for transport?
- Data Center Relocation Experts uses anti-static packaging, custom crating, and blanket wrap and white glove handling, matched to each item and each leg of the route. Shipments are sealed and tracked, and custody is logged at every handoff.How transport works
- Do you support moves outside normal business hours?
- Yes. Data Center Relocation Experts can stage cutovers after hours to protect production systems. The schedule is set during planning around your cutover windows.See how we typically scope programs
Planning your move? Download or print our printable data center migration checklist to keep your team on track.