Frequently Asked Questions
Common questions
Frequently asked questions
- Do you handle international data center relocations?
- Yes. We coordinate cross-border and overseas moves — USA to Canada, Mexico, Europe, Asia, and other destinations — including export documentation, commercial invoices, and coordination with licensed customs brokers, air or ocean freight, export-grade crating, and destination re-racking and power-on support.
- How long does a domestic data center move take?
- Timelines depend on facility size, equipment count, and how cutover windows are sequenced. During discovery we map every dependency and share a phased schedule with rollback paths before any hardware is unracked, so you know the target timeline going in.
- How do you protect equipment during overseas shipping?
- Equipment is packed in export-grade crating with anti-static packaging, tracked in transit, and moved under a sealed chain of custody. On arrival, our team handles de-crating, re-racking, and power-on support so systems come back online in the same condition they shipped.